FAQ & Policies
A few things that help orders go smoothly.
Still have a question? Give us a call.
Order Lead Times
Cookie orders require at least 1½ weeks' notice. Cakes and cupcakes require at least 3 weeks' notice—the more time you can give us, the better we can bring your idea to life.
Holiday Ordering
Holiday orders open about a month in advance and fill up quickly, so order early to save your spot. Follow us on Instagram or Facebook for exact opening dates each season, or give us a call to check current availability.
Delivery & Mileage
Delivery availability and pricing may vary based on location and mileage. Let us know your ZIP code or address when placing a custom order (there's a spot for it on the request form) and we'll confirm delivery details with you.
Ingredients
Ingredients for our cookies, cake pops, and banana bread are listed on the menu—tap "Ingredients & Allergens" under each section. For cakes and other treats, we're happy to send the full ingredient list—just check the box on the request form, or ask when you place your order.
Things We Don't Offer
We don't sell mini cakes (our smallest cake is 6"), or cream cheese items like cheesecake and cream cheese fillings.
Allergens
Our products may contain or come into contact with common allergens, including dairy and gluten. Because everything is baked in a home kitchen, we can't guarantee a completely allergen-free environment.
Cancellations & Changes
Need to cancel or change an order? Reach out as soon as you can and we'll do our best to accommodate you—changes requested close to your pickup or event date may not always be possible.
Ready to order?
Browse the menu, or reach out directly if you still have questions.